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National Leader in Affordable Direct to Consumer Lab Testing

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Payment Options/Refund Policy

 

  • Debit or credit card (American Express, Discover, Visa, or Mastercard) billed as “Request A Test, LTD”.  We require the card number, expiration date and 3-4 digit security number.  Cards linked to health savings account may be accepted.  Call Request A Test for confirmation.

 

  • Money order. Option 1: sending the money order overnight will allow same day testing. Option 2: sending the money order regular mail will allow testing once the money order is received. We recommend for clients choosing option 2, to purchase some method of tracking to ensure delivery. 

Please mail to:

Request A Test

7027 Mill Road, Suite 201

Cleveland, OH 44141

 

  • Cash deposit.  For clients who have KeyBank branches in their state.  Please speak with one of our representatives regarding this option.

 

 

 

Refund Policy:

To cancel your order, you must submit your request by calling Request A Test 888-732-2348 or submitting your request via email customerservice@requestatest.com.  Please allow 24-72 hours for us to process your request.

 

Refund Policy: For orders not redeemed at the laboratory.

1.From the payment date until 90 days, a full refund to the original form of payment.

2.After  90 days until 1 year from the date of payment, a credit for future testing is available.  Credit is not transferrable and must be used prior to 1 year of the initial order date.

3.Orders which are more than 1 year old are considered void, may not be redeemed for services and are no longer applicable for refunds or credits of any kind.

4.Applies to orders placed on or after May 1, 2017

 

 

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STD Test Specials

Test Specials

 

 For the

month of

February

 

 Take 10% off Heart Health tests.

Use promo code HEART10.

 

Cannot be applied to industry discounted prices, previous orders or tests not listed on our website. One coupon code per order. Coupon code expires on February 28th at Midnight EST.