Refunds

Refund Policy: For orders not redeemed at the laboratory

1. From the payment date until 90 days, a full refund to the original form of payment.

2. After 90 days until 1 year from the date of payment, a credit for future testing is available.  Credit is not transferrable and must be used prior to 1 year of the initial order date.

3. Orders which are more than 1 year old are considered void, may not be redeemed for services and are no longer applicable for refunds or credits of any kind.