Privacy Policy | Request A Test

Privacy Policy

Your Personal Information:
Request A Test follows the guidelines set forth by Health Insurance Portability and Accountability Act (HIPAA). Your personal health information is protected and will not be disclosed to a third party unless required by terms of our service or directed by you and written consent has been obtained. Your result information is accessible via secure online portal and may be requested at any time. You may also ask for corrections to health records by contacting Request A Test at 888-732-2348.

Request A Test, Ltd. understands that your personal information is very important to you and that all information pertaining to your order must be handled with the utmost care and privacy.

Request A Test does not sell or distribute our clients' personal information such as email addresses, phone numbers, or other contact information.

2-Factor Authentication:
By activating 2-factor authentication for your Request A Test account, you agree to receive text messages from Request A Test.  Request A Test will only text you for the purpose of sending an authorization code to allow access to your account.  You may choose to deactivate 2-factor authentication for your Request A Test account at any time.

Your Billing Information:
At Request A Test, Ltd., we ask for the minimal amount of information possible to process your payment with your personal debit or credit card.  We do not retain your credit card information after processing your transaction.  Request A Test, Ltd does not share any billing information with third parties.

For payment information, please refer to our payment options page.