Terms & Conditions
HIV Testing Consent (only applies when ordering an HIV test):
I, the ordering client of Request A Test, have requested that a blood test for the Human Immunodeficiency Virus (HIV) be performed. The blood test (s) are used to detect HIV via antibody, antigen or viral DNA.
I have been informed that the tests can produce false positive and false negative results. Also, I have been informed that when results warrant, additional reflexive testing shall be performed at no additional cost as outlined in the test descriptions on Request A Test's website. Reflexive testing reduces but does not entirely eliminate the possibility of a false positive HIV result.
I have been informed of the estimated detection periods for each test as described on Request A Test's website. I understand that testing at a time earlier than the estimated detection period may reduce the accuracy of my test results. I have been informed that all detection periods are an estimate based on currently available information and neither Request A Test nor the performing laboratory can make any guarantees as to the accuracy of test results. It is the recommendation of Request A Test that all test results be confirmed by a licensed doctor or medical professional before any diagnosis, either positive or negative, is made.
I acknowledge that I have given my consent for the performance of an HIV blood test, and the release of the results as described in my order information.
HIPAA (Health Insurance Portability and Accountability):
Request A Test will follow the guidelines set forth by HIPAA. This is an act that requires all medical records or other health identifying information to be kept confidential whether collected electronically or orally. If you have authorized the disclosure of your health information to someone who is not legally required to keep it confidential, it may no longer be protected by state and federal confidentiality laws.
Terms and Conditions:
By visiting or shopping at this website, you accept the following terms and conditions. Please read them carefully.
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Disclaimer of Warranties and Limitation of Liability
THIS SITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. NO REPRESENTATIONS OR WARRANTIES OF ANY KIND ARE MADE, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, THIS SITE'S OWNER DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THIS SITE'S OWNER DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM THIS SITE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THIS SITE'S OWNER WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.
CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
While efforts are made to assure that the information provided on the requestatest.com website, e-newsletters, press releases or any other communication and all its subsidiary pages, is correct and representative or real fact, this site, and all its subsidiary pages, are not explicitly or implicitly warranted or represented to be free of errors, omissions, or inaccuracies. Use the information provided on this site entirely at your own risk.
Customers (non-company accounts) who engage and pay for services through Request A Test, Ltd, acknowledge that they are ordering testing for themselves and not another party without their direct consent. If a person places an order for another party, the other party will need to establish their own unique login to obtain the results via the Request A Test website or the other party will need to complete a result release form verifying their identity for faxed results.
To cancel your order, you must submit your request by calling Request A Test 888-732-2348 or submitting your request via email firstname.lastname@example.org. Please allow 24-72 hours for us to process your request.
Refund Policy: For orders not redeemed at the laboratory.
1.From the payment date until 90 days, a full refund to the original form of payment.
2.After 90 days until 1 year from the date of payment, a credit for future testing is available. Credit is not transferable and must be used prior to 1 year of the initial order date.
3.Orders which are more than 1 year old are considered void, may not be redeemed for services and are no longer applicable for refunds or credits of any kind.