Google
Excellent customer service experience.
A representative (I believe her name was Edith) personally reviewed my order and proactively reached out to make sure I wasn’t overpaying. She carefully a...
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Facebook
I appreciate how Chau handled a difficult customer interaction with patience and empathy. Most of all, Chau was prompt, knowledgeable, and direct in explaining the product line. As a person with a chr...
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BBB
Very quick and easy to create an account. Order to lab company quickly transferred after test purchase. Very satisfied customer!
Google
Perla was very professional and patient with all my questions. she explained everything. I was very satisfied.
Google
PATRICIA IS AMAZING! One call does it all! I was not used to that and I told her so. She was kind, thorough and made my request easy. I now have lab req for Monday and know what I need to do to get th...
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BBB
Thank you very much, Edith, for your help and excellent service—very professional and very kind.
Google
Annette was very helpful! I will recommend to family and friends! Thank you so much!
Google
What an awesome experience! Needed some pre-job drug testing in an area that I do not normally deal with. Used the request-a-test site. After checking out I realized that I needed to make a change and...
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Facebook
Darlene was very helpful getting my test ordered.
BBB
Edith was absolutely amazing to work with at Request A Test. From the moment I reached out, she made the entire process smooth, simple, and stress-free. She listened carefully to what I needed, walked...
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Google
Kenaysha was very informative and easy to work with while setting up my blood test for my first MMA fight.
Google
Kenaysha was very helpful and friendly!
Google
Best customer service experience I have had in years! Edith and Frani went above and beyond to help me place my order. This company is a master class in how to treat customers! Accurate, efficient and...
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Google
First time using Request A Test and what a wonderful experience it was. I had the pleasure of working with Darlene who was absolutely AMAZING, walked me through the entire process and was so sweet. I ...
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Google
I spoke with Darlene last week and she was so kind and helpful! I was already at Labcorp when I had to step out and call request a test. Thankfully, Darlene was able to push the request through....
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BBB
Incredible customer service. They called me within minutes of me placing my order to let me know that one of the panels I just purchased already included another test I had added as a standalone test ...
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BBB
Very easy to get what i needed and at a decent price. Love these guys, they do it quickly and efficiently.
BBB
Process was straightforward and efficient to create an account. Charo did an excellent job helping me - she was clear, understandable, patient, knowledgeable, and pleasant to deal with.
Google
Not that often, one encounters a customer service representative who makes the company proud. Edith was one such rep. She was knowledgeable, professional, efficient. She explained tests, set them up, ...
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BBB
Great service, customer service rep Diana was incredibly helpful. I had testing required for work. She worked with Quest tech to address issue. avoiding reschedule and time lost from work.