BBB
Very quick and easy to create an account. Order to lab company quickly transferred after test purchase. Very satisfied customer!
BBB
Process was straightforward and efficient to create an account. Charo did an excellent job helping me - she was clear, understandable, patient, knowledgeable, and pleasant to deal with.
Google
Annette was fantastic, excellent customer service! The prices are great! Definitely recommend!!
Google
Francisca was amazing. She went above & beyond to get all my labs ordered AFFORDABLY. She has a beautiful sense of empathy in her customer service, like she's real & truly cares about helping ...
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Facebook
I appreciate how Chau handled a difficult customer interaction with patience and empathy. Most of all, Chau was prompt, knowledgeable, and direct in explaining the product line. As a person with a chr...
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BBB
Norman was very professional and helpful. Delivering an outstanding customer service experience!
Facebook
Frani was very helpful in scheduling my appointment. She kindly helped me to choose the test I was looking for and explained the process for scheduling my appointment and making the Payment.
Google
I had 1 million questions and after talking with Imani she narrowed it down to 5! Helped me set up my test, provided the nearest location, took the payment and provided me with all of the details I ne...
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BBB
This was my first time using this system and when I tell you that Ms. Kenaysha helped me figure out exactly what test I needed done, it blew my mind! She named the test that might be helpful and was v...
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BBB
Incredible customer service. They called me within minutes of me placing my order to let me know that one of the panels I just purchased already included another test I had added as a standalone test ...
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BBB
Carla was awesome and really helpful. She helped me with picking up some budget friendly services and gave a discount!
BBB
Continuing with my health journey. I wanted to be proactive and get updated panels on my blood status by using Request A Test. While purchasing my panels, I didn't realize that one of my tests overlap...
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Facebook
The lady I believe Michelle was a great assist. She was so nice & walked me through every step I needed to take & even made my profile with me. She definitely made it an easy process for me to...
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Google
What an awesome experience! Needed some pre-job drug testing in an area that I do not normally deal with. Used the request-a-test site. After checking out I realized that I needed to make a change and...
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BBB
Norman at RequestATest provided the best customer service I have ever experienced! (I really really mean it!) I highly highly recommend this testing service. Norman was clear, quick, extremely knowled...
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BBB
Edith was absolutely amazing to work with at Request A Test. From the moment I reached out, she made the entire process smooth, simple, and stress-free. She listened carefully to what I needed, walked...
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Google
Not that often, one encounters a customer service representative who makes the company proud. Edith was one such rep. She was knowledgeable, professional, efficient. She explained tests, set them up, ...
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BBB
I’m in college and I needed a self-ordered TB test. I tried doing it by myself online even though it was my first time. So out of frustration I called and I got an answer right away no machine a...
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BBB
I want to say thank you for excellent service I received from Darlene this morning. She is very friendly, helpful and professional. It was such a pleasure working with her.