Facebook
I appreciate how Chau handled a difficult customer interaction with patience and empathy. Most of all, Chau was prompt, knowledgeable, and direct in explaining the product line. As a person with a chr...
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Google
Kenaysha was very informative and easy to work with while setting up my blood test for my first MMA fight.
BBB
I just waiting take a quick second to express my gratitude for Annette for her professionalism and her patience. Annette provided great. Customer service answered all my questions as well as made a pe...
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BBB
Incredible customer service. They called me within minutes of me placing my order to let me know that one of the panels I just purchased already included another test I had added as a standalone test ...
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BBB
Darlene was outstanding in helping me enter the website to get my test results. Nothing more frustrating than a website that refuses to let you in. Darlene solved the problem in less than 5 minutes. M...
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BBB
I’m in college and I needed a self-ordered TB test. I tried doing it by myself online even though it was my first time. So out of frustration I called and I got an answer right away no machine a...
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BBB
I want to say thank you for excellent service I received from Darlene this morning. She is very friendly, helpful and professional. It was such a pleasure working with her.
Google
Janelis was very knowledgeable and helpful with the process. I would highly recommend this site. It was fast and secure.
Facebook
The lady I believe Michelle was a great assist. She was so nice & walked me through every step I needed to take & even made my profile with me. She definitely made it an easy process for me to...
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Google
Darlene was so friendly, and helpful. Speaking with her was my first experience using Request A Test. When she found out I was sitting in the parking lot outside the lab she expedited the order, so I ...
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Google
Excellent customer service experience.
A representative (I believe her name was Edith) personally reviewed my order and proactively reached out to make sure I wasn’t overpaying. She carefully a...
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BBB
Norman was very professional and helpful. Delivering an outstanding customer service experience!
Google
Best customer service experience I have had in years! Edith and Frani went above and beyond to help me place my order. This company is a master class in how to treat customers! Accurate, efficient and...
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Google
Not that often, one encounters a customer service representative who makes the company proud. Edith was one such rep. She was knowledgeable, professional, efficient. She explained tests, set them up, ...
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BBB
Thank you very much, Edith, for your help and excellent service—very professional and very kind.
BBB
Great service, customer service rep Diana was incredibly helpful. I had testing required for work. She worked with Quest tech to address issue. avoiding reschedule and time lost from work.
Google
I appreciate the customer service I received from Request A Test. Jay was extremely helpful and check into any questions that I had. I would recommend this company to anyone I knew that needed lab tes...
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Google
First time using Request A Test and what a wonderful experience it was. I had the pleasure of working with Darlene who was absolutely AMAZING, walked me through the entire process and was so sweet. I ...
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BBB
I contacted this facility to get some heavy metal lab testing done because I've been having problems since I had my hip implant. Norman was extremely helpful in streamlining the process for ordering l...
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