BBB
I had the absolute pleasure of dealing with Annette in resolving an issue I was having with the website as a new user for our company. She went above and beyond to assist me and was so accommodating a...
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BBB
This was the first time I used "Request a Test" - I am VERY pleased with the service. I used LabCorp in Broken Arrow, Amanda Weston Capps was the lab tech who helped me - she even helped me with the c...
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Google
Great experience. Was super easy to set up. Did my blood draw in Bend, OR. Waited maybe 3 minutes to get draw. Results in less than 24 hours. So happy with service and results.
BBB
The helpline is quick and solved my issues immediately. Edith was clear, efficient, and patient throughout our interaction!
Google
Great customer service! Someone answered the phone right away while I was at the lab and solved the issue quickly.
Facebook
Maria was incredibly friendly and easy to talk to! she made the process smooth and quick and eased my anxiety about my test! 10/10 would recommend
BBB
Maria was very kind and helpful, she expressed compassion and patience with me. Maria stay on the call with me until I received all answers. I had a wonderful experience.
BBB
In August Josue helped me so much and the customer experience he provided exceeded all expectations. Every time I call request a test the representatives there have all been wonderful. However, Josue ...
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Google
Maria was so helpful with getting me set up with an account! The phone call went smoothly and she was very knowledgeable about the company. She really helped me out today and I just wanted to leave he...
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BBB
I had the pleasure of working with Darlene, and I can confidently say that her customer service skills are second to none. From the moment I reached out, she was extremely attentive, patient, and genu...
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Google
It was a great experience talking to Request A Test customer service. Josue was very helpful, he understood my issue and gave me the option I needed to send my lab results to a 3rd party. He provided ...
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Google
Rebecca exceeded my expectations, with great customer service.
Google
I would like to commend Chau at Request a Test, LTD, for providing exceptional service. She was both professional and courteous, demonstrating extensive knowledge and attention to detail in handling m...
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Google
I purchased a test from them but ultimately did not use it as I needed the test done asap and had to use a local company. It was a relatively inexpensive test and I did not reach out for a refund. I w...
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Facebook
I inadvertently duplicated similar test and had paid for them. Dionne(Business Administrator of Finance) reached out to me to let me know I was basically over paying and corrected my order saving me $...
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Google
Needed a self pay drug screen for a new job… request a test was cheaper than the actual location and I got the rapid 5 panel test. I went to labcorp, gave my order number from request a test, a...
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Google
I have used Request A Test for over 5 years now. The customer service is exceptional. Twice the lab has messed up my orders and the reps at Request A Test went above and beyond to figure it out for me...
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BBB
Becca was able to get my husband and me registered for our blood tests. She is very knowledgeable and she took the extra time to lead us through the process. We appreciate her patience and willingness...
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Google
Quick, easy, bonus points for being the most cost effective option around. Customer service is second to none. Immediately connected with an actual human! Patricia was an absolute pleasure to work wit...
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Google
Excellent and prompt service from Darlene. I was able to schedule a test same day for the clinic.