Google
I contacted Request a Test and was connected to Edith. Edith was extremely helpful and thoroughly explained the process. She got me connected with a test lab located minutes from my house. Could not h...
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Facebook
Darlene was very helpful getting my test ordered.
Facebook
I would 100% recommend working with Request-A-Test to provide orders for labwork. Norman really helped me out in a time crunch and was efficient, timely, and kind....
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BBB
Great service, customer service rep Diana was incredibly helpful. I had testing required for work. She worked with Quest tech to address issue. avoiding reschedule and time lost from work.
Google
Not that often, one encounters a customer service representative who makes the company proud. Edith was one such rep. She was knowledgeable, professional, efficient. She explained tests, set them up, ...
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Facebook
The lady I believe Michelle was a great assist. She was so nice & walked me through every step I needed to take & even made my profile with me. She definitely made it an easy process for me to...
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Facebook
I appreciate how Chau handled a difficult customer interaction with patience and empathy. Most of all, Chau was prompt, knowledgeable, and direct in explaining the product line. As a person with a chr...
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BBB
Norman at RequestATest provided the best customer service I have ever experienced! (I really really mean it!) I highly highly recommend this testing service. Norman was clear, quick, extremely knowled...
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Google
Perla was very professional and patient with all my questions. she explained everything. I was very satisfied.
Google
I was helping my son get some blood tests for a new job. I was totally overwhelmed! I called the 800 number and Patty answered instantly, with no robo menus or hold times, then walked me through the w...
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BBB
Darlene was outstanding in helping me enter the website to get my test results. Nothing more frustrating than a website that refuses to let you in. Darlene solved the problem in less than 5 minutes. M...
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Google
Francisca was amazing. She went above & beyond to get all my labs ordered AFFORDABLY. She has a beautiful sense of empathy in her customer service, like she's real & truly cares about helping ...
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Google
Edith was very kind and helpful. Ask for her. Edith was very kind and helpful. Ask for her.
BBB
Kenaysha took an emergency order over the telephone, while I was in a hurry. Not only did she get the confirmation in seconds, she also took the time to let me know which labs were available, the dist...
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BBB
Carla called to let me know that I had accidentally ordered. Basically the same test just in two different configurations. She explained it thoroughly, she was a pleasure to speak to and she is a wond...
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BBB
This was my first time using this system and when I tell you that Ms. Kenaysha helped me figure out exactly what test I needed done, it blew my mind! She named the test that might be helpful and was v...
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Google
Darlene was so friendly, and helpful. Speaking with her was my first experience using Request A Test. When she found out I was sitting in the parking lot outside the lab she expedited the order, so I ...
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BBB
Darlene is a true professional! She was courteous, personable and extremely helpful!
BBB
I just waiting take a quick second to express my gratitude for Annette for her professionalism and her patience. Annette provided great. Customer service answered all my questions as well as made a pe...
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Google
I had 1 million questions and after talking with Imani she narrowed it down to 5! Helped me set up my test, provided the nearest location, took the payment and provided me with all of the details I ne...
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