Facebook
The lady I believe Michelle was a great assist. She was so nice & walked me through every step I needed to take & even made my profile with me. She definitely made it an easy process for me to...
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BBB
Kenaysha took an emergency order over the telephone, while I was in a hurry. Not only did she get the confirmation in seconds, she also took the time to let me know which labs were available, the dist...
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BBB
I just waiting take a quick second to express my gratitude for Annette for her professionalism and her patience. Annette provided great. Customer service answered all my questions as well as made a pe...
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Google
Ramona was amazing.!! I hope I got her name right..She Very attentive to my requests and took me through the registration and payment process. One of the most amazing customer service that I have rece...
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BBB
Darlene! So professional. Humble, great comforting voice. Took care of everything and I was able to get in the same morning for my appointment.
Google
Ordering labs was easy and the website had good information. I encountered a problem logging in, called customer support and A REAL HUMAN ANSWERED THE PHONE!! She was very helpful, too. Their prices a...
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Google
I appreciate the customer service I received from Request A Test. Jay was extremely helpful and check into any questions that I had. I would recommend this company to anyone I knew that needed lab tes...
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BBB
I contacted this facility to get some heavy metal lab testing done because I've been having problems since I had my hip implant. Norman was extremely helpful in streamlining the process for ordering l...
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Google
I contacted Request a Test and was connected to Edith. Edith was extremely helpful and thoroughly explained the process. She got me connected with a test lab located minutes from my house. Could not h...
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Google
I had 1 million questions and after talking with Imani she narrowed it down to 5! Helped me set up my test, provided the nearest location, took the payment and provided me with all of the details I ne...
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Facebook
Frani was very helpful in scheduling my appointment. She kindly helped me to choose the test I was looking for and explained the process for scheduling my appointment and making the Payment.
BBB
Continuing with my health journey. I wanted to be proactive and get updated panels on my blood status by using Request A Test. While purchasing my panels, I didn't realize that one of my tests overlap...
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BBB
I've been using Request a Test for several years. A truly great service providing a very important product - efficient medical input! The doctors and their staffs should be half as good! Keep up the g...
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BBB
Thank you very much, Edith, for your help and excellent service—very professional and very kind.
Google
Not that often, one encounters a customer service representative who makes the company proud. Edith was one such rep. She was knowledgeable, professional, efficient. She explained tests, set them up, ...
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Facebook
I appreciate how Chau handled a difficult customer interaction with patience and empathy. Most of all, Chau was prompt, knowledgeable, and direct in explaining the product line. As a person with a chr...
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BBB
Very quick and easy to create an account. Order to lab company quickly transferred after test purchase. Very satisfied customer!
BBB
Diana was fantastic. We had a large order and were struggling to figure things out. Diana was very helpful and made everything happen. We had a great experience with Request a Test and highly recommen...
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BBB
I’m in college and I needed a self-ordered TB test. I tried doing it by myself online even though it was my first time. So out of frustration I called and I got an answer right away no machine a...
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