Google
What an awesome experience! Needed some pre-job drug testing in an area that I do not normally deal with. Used the request-a-test site. After checking out I realized that I needed to make a change and...
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BBB
Very quick and easy to create an account. Order to lab company quickly transferred after test purchase. Very satisfied customer!
BBB
Darlene! So professional. Humble, great comforting voice. Took care of everything and I was able to get in the same morning for my appointment.
Google
Darlene was so friendly, and helpful. Speaking with her was my first experience using Request A Test. When she found out I was sitting in the parking lot outside the lab she expedited the order, so I ...
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Google
Patricia processed my blood test request. I was very impressed by her clear instructions on how to navigate the registration. Thank You!
Facebook
I appreciate how Chau handled a difficult customer interaction with patience and empathy. Most of all, Chau was prompt, knowledgeable, and direct in explaining the product line. As a person with a chr...
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BBB
This was my first time using this system and when I tell you that Ms. Kenaysha helped me figure out exactly what test I needed done, it blew my mind! She named the test that might be helpful and was v...
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Google
Not that often, one encounters a customer service representative who makes the company proud. Edith was one such rep. She was knowledgeable, professional, efficient. She explained tests, set them up, ...
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Google
Best customer service experience I have had in years! Edith and Frani went above and beyond to help me place my order. This company is a master class in how to treat customers! Accurate, efficient and...
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BBB
Continuing with my health journey. I wanted to be proactive and get updated panels on my blood status by using Request A Test. While purchasing my panels, I didn't realize that one of my tests overlap...
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BBB
Thank you very much, Edith, for your help and excellent service—very professional and very kind.
BBB
I've been using Request a Test for several years. A truly great service providing a very important product - efficient medical input! The doctors and their staffs should be half as good! Keep up the g...
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Google
Excellent customer service experience.
A representative (I believe her name was Edith) personally reviewed my order and proactively reached out to make sure I wasn’t overpaying. She carefully a...
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Google
Annette was fantastic, excellent customer service! The prices are great! Definitely recommend!!
BBB
Incredible customer service. They called me within minutes of me placing my order to let me know that one of the panels I just purchased already included another test I had added as a standalone test ...
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BBB
Great service, customer service rep Diana was incredibly helpful. I had testing required for work. She worked with Quest tech to address issue. avoiding reschedule and time lost from work.
BBB
I contacted this facility to get some heavy metal lab testing done because I've been having problems since I had my hip implant. Norman was extremely helpful in streamlining the process for ordering l...
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Google
Very easy and quick to setup an account and place an order. Annette was great!
Google
I had 1 million questions and after talking with Imani she narrowed it down to 5! Helped me set up my test, provided the nearest location, took the payment and provided me with all of the details I ne...
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Facebook
Darlene was very helpful getting my test ordered.