Google
Excellent customer service experience.
A representative (I believe her name was Edith) personally reviewed my order and proactively reached out to make sure I wasn’t overpaying. She carefully a...
Read More
Google
I contacted Request a Test and was connected to Edith. Edith was extremely helpful and thoroughly explained the process. She got me connected with a test lab located minutes from my house. Could not h...
Read More
Facebook
I appreciate how Chau handled a difficult customer interaction with patience and empathy. Most of all, Chau was prompt, knowledgeable, and direct in explaining the product line. As a person with a chr...
Read More
BBB
Great service, customer service rep Diana was incredibly helpful. I had testing required for work. She worked with Quest tech to address issue. avoiding reschedule and time lost from work.
Google
Very helpful & knowledgeable
Google
Not that often, one encounters a customer service representative who makes the company proud. Edith was one such rep. She was knowledgeable, professional, efficient. She explained tests, set them up, ...
Read More
BBB
I’m in college and I needed a self-ordered TB test. I tried doing it by myself online even though it was my first time. So out of frustration I called and I got an answer right away no machine a...
Read More
Google
Great service. Edith the agent was very pleasant and helpful.
BBB
Darlene in Customer Service was exceptional helping me order tests, walking me through the process, explaining the payment process. Great service and a better price than going through the Lab! Thank y...
Read More
BBB
I contacted this facility to get some heavy metal lab testing done because I've been having problems since I had my hip implant. Norman was extremely helpful in streamlining the process for ordering l...
Read More
BBB
Norman at RequestATest provided the best customer service I have ever experienced! (I really really mean it!) I highly highly recommend this testing service. Norman was clear, quick, extremely knowled...
Read More
Facebook
I would 100% recommend working with Request-A-Test to provide orders for labwork. Norman really helped me out in a time crunch and was efficient, timely, and kind....
Read More
Facebook
Darlene was very helpful getting my test ordered.
Google
I appreciate the customer service I received from Request A Test. Jay was extremely helpful and check into any questions that I had. I would recommend this company to anyone I knew that needed lab tes...
Read More
Google
Best customer service experience I have had in years! Edith and Frani went above and beyond to help me place my order. This company is a master class in how to treat customers! Accurate, efficient and...
Read More
BBB
Diana was fantastic. We had a large order and were struggling to figure things out. Diana was very helpful and made everything happen. We had a great experience with Request a Test and highly recommen...
Read More
Google
Perla was very professional and patient with all my questions. she explained everything. I was very satisfied.
Google
First time using Request A Test and what a wonderful experience it was. I had the pleasure of working with Darlene who was absolutely AMAZING, walked me through the entire process and was so sweet. I ...
Read More
BBB
Incredible customer service. They called me within minutes of me placing my order to let me know that one of the panels I just purchased already included another test I had added as a standalone test ...
Read More