BBB
Carla was awesome and really helpful. She helped me with picking up some budget friendly services and gave a discount!
BBB
Request A Test is a gamechanger. They play such an important role in combat sports. Norman, a customer service rep with the company, literally saved a bout from being cancelled due to his efforts. He ...
Read More
BBB
Great service, customer service rep Diana was incredibly helpful. I had testing required for work. She worked with Quest tech to address issue. avoiding reschedule and time lost from work.
Facebook
I appreciate how Chau handled a difficult customer interaction with patience and empathy. Most of all, Chau was prompt, knowledgeable, and direct in explaining the product line. As a person with a chr...
Read More
Google
First time using Request A Test and what a wonderful experience it was. I had the pleasure of working with Darlene who was absolutely AMAZING, walked me through the entire process and was so sweet. I ...
Read More
Google
Excellent customer service experience.
A representative (I believe her name was Edith) personally reviewed my order and proactively reached out to make sure I wasn’t overpaying. She carefully a...
Read More
Google
Edith was very kind and helpful. Ask for her. Edith was very kind and helpful. Ask for her.
Google
Very easy and quick to setup an account and place an order. Annette was great!
Google
Patricia processed my blood test request. I was very impressed by her clear instructions on how to navigate the registration. Thank You!
BBB
Carla called to let me know that I had accidentally ordered. Basically the same test just in two different configurations. She explained it thoroughly, she was a pleasure to speak to and she is a wond...
Read More
Facebook
Frani was very helpful in scheduling my appointment. She kindly helped me to choose the test I was looking for and explained the process for scheduling my appointment and making the Payment.
Google
Not that often, one encounters a customer service representative who makes the company proud. Edith was one such rep. She was knowledgeable, professional, efficient. She explained tests, set them up, ...
Read More
Facebook
The lady I believe Michelle was a great assist. She was so nice & walked me through every step I needed to take & even made my profile with me. She definitely made it an easy process for me to...
Read More
BBB
Incredible customer service. They called me within minutes of me placing my order to let me know that one of the panels I just purchased already included another test I had added as a standalone test ...
Read More
BBB
Kenaysha took an emergency order over the telephone, while I was in a hurry. Not only did she get the confirmation in seconds, she also took the time to let me know which labs were available, the dist...
Read More
Google
I was helping my son get some blood tests for a new job. I was totally overwhelmed! I called the 800 number and Patty answered instantly, with no robo menus or hold times, then walked me through the w...
Read More
BBB
Process was straightforward and efficient to create an account. Charo did an excellent job helping me - she was clear, understandable, patient, knowledgeable, and pleasant to deal with.
Google
Kenaysha was very informative and easy to work with while setting up my blood test for my first MMA fight.
Google
Darlene was so friendly, and helpful. Speaking with her was my first experience using Request A Test. When she found out I was sitting in the parking lot outside the lab she expedited the order, so I ...
Read More
BBB
Darlene! So professional. Humble, great comforting voice. Took care of everything and I was able to get in the same morning for my appointment.