Google
I was assisted over a brief and concise telephone call by, Yanaris, in a very pleasant manner. I was guided through every step of the process with all questions answered professionally. An entirely ne...
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BBB
The helpline is quick and solved my issues immediately. Edith was clear, efficient, and patient throughout our interaction!
Google
I spoke with Ann at Request a Test. She was very helpful and easy to speak with. If everyone else at Request a Test is even close to her, then you'll have a great experience getting what you need!...
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Google
The entire experience has been easy and professional. Just right! After all said and done I needed some help with billing codes for insurance and Ann got me exactly what I needed in just a couple of d...
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Google
My insurance plan doesn't cover lab work, so I was thankful to learn about Request a Test (a Quest Diagnostics worker told me about it). Today, I called and spoke with Yanaris - she was extremely help...
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Google
Talked with a representative over the phone named Josue and he was very helpful and did an amazing job!
BBB
When I called with an error in my order, Patty was so quick and accommodating! Friendly too! I don’t know many companies you can call and get it resolved in a 5 min phone call, top notch service...
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Google
Quick, easy, bonus points for being the most cost effective option around. Customer service is second to none. Immediately connected with an actual human! Patricia was an absolute pleasure to work wit...
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BBB
Chauntae and Yanaris with customer service is awesome as well as her colleague who I didn’t get her name. I had a test scheduled with LabCorp and the employees were totally clueless. First, they...
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Google
The customer service was outstanding! You just dont get service like this anymore. The ease of the results was great!
Google
made it super easy and quick to schedule
BBB
I needed to get some blood work done and used the "request a test" site to complete my order and payment. It was easier to use than expected. Once I showed up at the lab, I realized I did not make the...
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Google
I was impressed with how efficient the process was. Michelle was very polite and very helpful, she worked fast yet listened carefully to me. It's very reassuring to great customer care in such situati...
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Google
I had a wonderful experience working with Patty. She was extremely kind and patient when she helped me complete my order.I would highly recommend using Request a Test.
BBB
Thank you Yanaris. I have been needing to do this for a while and I’ve put it off because of how complex I thought the process of getting bloodwork done was. She made it super easy we were done ...
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BBB
Thank goodness for a place like request a test where I don't have to go running to a doctor to get some blood work done. Like to check our D levels periodically and am greatful for a place like reques...
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BBB
Michelle handled my questions and issues thoroughly, calmly and with a lot of patience. She made my signing in and understanding the procedures of Request a Test much easier than I thought they would ...
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Facebook
I inadvertently duplicated similar test and had paid for them. Dionne(Business Administrator of Finance) reached out to me to let me know I was basically over paying and corrected my order saving me $...
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Google
I've never had to request my own drug test before so I was very confused, but I was grateful that when I called and spoke with Michelle she was very helpful and thorough.
Google
Such great customer service. They found a testing site for me when one didn't show up in the queue. Extremely helpful!