Google
Not that often, one encounters a customer service representative who makes the company proud. Edith was one such rep. She was knowledgeable, professional, efficient. She explained tests, set them up, ...
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Google
Edith was very kind and helpful. Ask for her. Edith was very kind and helpful. Ask for her.
BBB
Edith was absolutely amazing to work with at Request A Test. From the moment I reached out, she made the entire process smooth, simple, and stress-free. She listened carefully to what I needed, walked...
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Google
What an awesome experience! Needed some pre-job drug testing in an area that I do not normally deal with. Used the request-a-test site. After checking out I realized that I needed to make a change and...
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BBB
Continuing with my health journey. I wanted to be proactive and get updated panels on my blood status by using Request A Test. While purchasing my panels, I didn't realize that one of my tests overlap...
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BBB
Very quick and easy to create an account. Order to lab company quickly transferred after test purchase. Very satisfied customer!
Google
I had 1 million questions and after talking with Imani she narrowed it down to 5! Helped me set up my test, provided the nearest location, took the payment and provided me with all of the details I ne...
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Google
Janelis was very knowledgeable and helpful with the process. I would highly recommend this site. It was fast and secure.
BBB
Carla called to let me know that I had accidentally ordered. Basically the same test just in two different configurations. She explained it thoroughly, she was a pleasure to speak to and she is a wond...
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BBB
Carla was awesome and really helpful. She helped me with picking up some budget friendly services and gave a discount!
BBB
Thank you very much, Edith, for your help and excellent service—very professional and very kind.
Facebook
I appreciate how Chau handled a difficult customer interaction with patience and empathy. Most of all, Chau was prompt, knowledgeable, and direct in explaining the product line. As a person with a chr...
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BBB
Kenaysha took an emergency order over the telephone, while I was in a hurry. Not only did she get the confirmation in seconds, she also took the time to let me know which labs were available, the dist...
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BBB
Leon was VERY helpful in setting up an account for me. The location that I wanted to use was not in Request A Test database, but he put my information in the system and LabCorp was able to find it and...
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Google
Excellent customer service experience.
A representative (I believe her name was Edith) personally reviewed my order and proactively reached out to make sure I wasn’t overpaying. She carefully a...
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BBB
Darlene in Customer Service was exceptional helping me order tests, walking me through the process, explaining the payment process. Great service and a better price than going through the Lab! Thank y...
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BBB
Annette was knowledgeable, professional and friendly. I received excellent customer service and would not hesitate to recommend Request a Test.
BBB
Request A Test is a gamechanger. They play such an important role in combat sports. Norman, a customer service rep with the company, literally saved a bout from being cancelled due to his efforts. He ...
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BBB
I want to say thank you for excellent service I received from Darlene this morning. She is very friendly, helpful and professional. It was such a pleasure working with her.