Google
I contacted Request a Test and was connected to Edith. Edith was extremely helpful and thoroughly explained the process. She got me connected with a test lab located minutes from my house. Could not h...
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Google
First time using Request A Test and what a wonderful experience it was. I had the pleasure of working with Darlene who was absolutely AMAZING, walked me through the entire process and was so sweet. I ...
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Google
Very easy and quick to setup an account and place an order. Annette was great!
BBB
I just waiting take a quick second to express my gratitude for Annette for her professionalism and her patience. Annette provided great. Customer service answered all my questions as well as made a pe...
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BBB
Carla was awesome and really helpful. She helped me with picking up some budget friendly services and gave a discount!
BBB
Edith was absolutely amazing to work with at Request A Test. From the moment I reached out, she made the entire process smooth, simple, and stress-free. She listened carefully to what I needed, walked...
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BBB
Process was straightforward and efficient to create an account. Charo did an excellent job helping me - she was clear, understandable, patient, knowledgeable, and pleasant to deal with.
BBB
Darlene! So professional. Humble, great comforting voice. Took care of everything and I was able to get in the same morning for my appointment.
Google
Best customer service experience I have had in years! Edith and Frani went above and beyond to help me place my order. This company is a master class in how to treat customers! Accurate, efficient and...
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Google
Francisca was amazing. She went above & beyond to get all my labs ordered AFFORDABLY. She has a beautiful sense of empathy in her customer service, like she's real & truly cares about helping ...
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BBB
Great service, customer service rep Diana was incredibly helpful. I had testing required for work. She worked with Quest tech to address issue. avoiding reschedule and time lost from work.
Google
Not that often, one encounters a customer service representative who makes the company proud. Edith was one such rep. She was knowledgeable, professional, efficient. She explained tests, set them up, ...
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Google
Darlene was so friendly, and helpful. Speaking with her was my first experience using Request A Test. When she found out I was sitting in the parking lot outside the lab she expedited the order, so I ...
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Google
I was helping my son get some blood tests for a new job. I was totally overwhelmed! I called the 800 number and Patty answered instantly, with no robo menus or hold times, then walked me through the w...
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Facebook
I appreciate how Chau handled a difficult customer interaction with patience and empathy. Most of all, Chau was prompt, knowledgeable, and direct in explaining the product line. As a person with a chr...
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BBB
I highly recommend Request A Test. I had ordered a test through a different vendor and when I got to the lab, there was no record of my order. The lady at the lab told me to call Request A Test, and I...
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Google
Ramona was amazing.!! I hope I got her name right..She Very attentive to my requests and took me through the registration and payment process. One of the most amazing customer service that I have rece...
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BBB
I contacted this facility to get some heavy metal lab testing done because I've been having problems since I had my hip implant. Norman was extremely helpful in streamlining the process for ordering l...
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BBB
Incredible customer service. They called me within minutes of me placing my order to let me know that one of the panels I just purchased already included another test I had added as a standalone test ...
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Google
PATRICIA IS AMAZING! One call does it all! I was not used to that and I told her so. She was kind, thorough and made my request easy. I now have lab req for Monday and know what I need to do to get th...
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