Google
Excellent customer service experience.
A representative (I believe her name was Edith) personally reviewed my order and proactively reached out to make sure I wasn’t overpaying. She carefully a...
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Google
Best customer service experience I have had in years! Edith and Frani went above and beyond to help me place my order. This company is a master class in how to treat customers! Accurate, efficient and...
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Google
I was helping my son get some blood tests for a new job. I was totally overwhelmed! I called the 800 number and Patty answered instantly, with no robo menus or hold times, then walked me through the w...
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Google
Great service. Edith the agent was very pleasant and helpful.
Facebook
I would 100% recommend working with Request-A-Test to provide orders for labwork. Norman really helped me out in a time crunch and was efficient, timely, and kind....
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BBB
Kenaysha took an emergency order over the telephone, while I was in a hurry. Not only did she get the confirmation in seconds, she also took the time to let me know which labs were available, the dist...
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BBB
Request A Test is a gamechanger. They play such an important role in combat sports. Norman, a customer service rep with the company, literally saved a bout from being cancelled due to his efforts. He ...
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Google
Janelis was very knowledgeable and helpful with the process. I would highly recommend this site. It was fast and secure.
BBB
Incredible customer service. They called me within minutes of me placing my order to let me know that one of the panels I just purchased already included another test I had added as a standalone test ...
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Google
Kenaysha was very informative and easy to work with while setting up my blood test for my first MMA fight.
BBB
I've been using Request a Test for several years. A truly great service providing a very important product - efficient medical input! The doctors and their staffs should be half as good! Keep up the g...
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BBB
Very quick and easy to create an account. Order to lab company quickly transferred after test purchase. Very satisfied customer!
BBB
I used Request a Test for a blood work panel and had a great experience from start to finish. The process was straightforward, pricing was very reasonable compared to going through a traditional provi...
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BBB
Great service, customer service rep Diana was incredibly helpful. I had testing required for work. She worked with Quest tech to address issue. avoiding reschedule and time lost from work.
Facebook
I appreciate how Chau handled a difficult customer interaction with patience and empathy. Most of all, Chau was prompt, knowledgeable, and direct in explaining the product line. As a person with a chr...
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Google
What an awesome experience! Needed some pre-job drug testing in an area that I do not normally deal with. Used the request-a-test site. After checking out I realized that I needed to make a change and...
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BBB
Process was straightforward and efficient to create an account. Charo did an excellent job helping me - she was clear, understandable, patient, knowledgeable, and pleasant to deal with.
Google
Very easy and quick to setup an account and place an order. Annette was great!
BBB
Darlene was outstanding in helping me enter the website to get my test results. Nothing more frustrating than a website that refuses to let you in. Darlene solved the problem in less than 5 minutes. M...
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BBB
Darlene in Customer Service was exceptional helping me order tests, walking me through the process, explaining the payment process. Great service and a better price than going through the Lab! Thank y...
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