Facebook
I appreciate how Chau handled a difficult customer interaction with patience and empathy. Most of all, Chau was prompt, knowledgeable, and direct in explaining the product line. As a person with a chr...
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Google
Annette was fantastic, excellent customer service! The prices are great! Definitely recommend!!
Google
Janelis was very knowledgeable and helpful with the process. I would highly recommend this site. It was fast and secure.
Google
Edith was very kind and helpful. Ask for her. Edith was very kind and helpful. Ask for her.
BBB
Team is very great!! Thank you to everyone, Jay most appreciated!!
BBB
Incredible customer service. They called me within minutes of me placing my order to let me know that one of the panels I just purchased already included another test I had added as a standalone test ...
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Google
Best customer service experience I have had in years! Edith and Frani went above and beyond to help me place my order. This company is a master class in how to treat customers! Accurate, efficient and...
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Google
Excellent customer service experience.
A representative (I believe her name was Edith) personally reviewed my order and proactively reached out to make sure I wasn’t overpaying. She carefully a...
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Google
Francisca was amazing. She went above & beyond to get all my labs ordered AFFORDABLY. She has a beautiful sense of empathy in her customer service, like she's real & truly cares about helping ...
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BBB
Diana was fantastic. We had a large order and were struggling to figure things out. Diana was very helpful and made everything happen. We had a great experience with Request a Test and highly recommen...
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BBB
Darlene is a true professional! She was courteous, personable and extremely helpful!
Google
Ordering labs was easy and the website had good information. I encountered a problem logging in, called customer support and A REAL HUMAN ANSWERED THE PHONE!! She was very helpful, too. Their prices a...
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BBB
Great service, customer service rep Diana was incredibly helpful. I had testing required for work. She worked with Quest tech to address issue. avoiding reschedule and time lost from work.
BBB
Kenaysha took an emergency order over the telephone, while I was in a hurry. Not only did she get the confirmation in seconds, she also took the time to let me know which labs were available, the dist...
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BBB
Very easy to get what i needed and at a decent price. Love these guys, they do it quickly and efficiently.
Google
Great service. Edith the agent was very pleasant and helpful.
Google
PATRICIA IS AMAZING! One call does it all! I was not used to that and I told her so. She was kind, thorough and made my request easy. I now have lab req for Monday and know what I need to do to get th...
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Google
Annette was very helpful! I will recommend to family and friends! Thank you so much!
Google
Kenaysha was very helpful and friendly!
BBB
Continuing with my health journey. I wanted to be proactive and get updated panels on my blood status by using Request A Test. While purchasing my panels, I didn't realize that one of my tests overlap...
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