BBB
Carla called to let me know that I had accidentally ordered. Basically the same test just in two different configurations. She explained it thoroughly, she was a pleasure to speak to and she is a wond...
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Google
Edith was very kind and helpful. Ask for her. Edith was very kind and helpful. Ask for her.
Google
Francisca was amazing. She went above & beyond to get all my labs ordered AFFORDABLY. She has a beautiful sense of empathy in her customer service, like she's real & truly cares about helping ...
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Google
Annette was very helpful! I will recommend to family and friends! Thank you so much!
BBB
Norman was very professional and helpful. Delivering an outstanding customer service experience!
Google
PATRICIA IS AMAZING! One call does it all! I was not used to that and I told her so. She was kind, thorough and made my request easy. I now have lab req for Monday and know what I need to do to get th...
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Google
Great service. Edith the agent was very pleasant and helpful.
BBB
Continuing with my health journey. I wanted to be proactive and get updated panels on my blood status by using Request A Test. While purchasing my panels, I didn't realize that one of my tests overlap...
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BBB
Great service, customer service rep Diana was incredibly helpful. I had testing required for work. She worked with Quest tech to address issue. avoiding reschedule and time lost from work.
Google
Not that often, one encounters a customer service representative who makes the company proud. Edith was one such rep. She was knowledgeable, professional, efficient. She explained tests, set them up, ...
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Facebook
Darlene was very helpful getting my test ordered.
Facebook
I appreciate how Chau handled a difficult customer interaction with patience and empathy. Most of all, Chau was prompt, knowledgeable, and direct in explaining the product line. As a person with a chr...
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BBB
Very quick and easy to create an account. Order to lab company quickly transferred after test purchase. Very satisfied customer!
Google
I appreciate the customer service I received from Request A Test. Jay was extremely helpful and check into any questions that I had. I would recommend this company to anyone I knew that needed lab tes...
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BBB
Process was straightforward and efficient to create an account. Charo did an excellent job helping me - she was clear, understandable, patient, knowledgeable, and pleasant to deal with.
Google
First time using Request A Test and what a wonderful experience it was. I had the pleasure of working with Darlene who was absolutely AMAZING, walked me through the entire process and was so sweet. I ...
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BBB
Thank you very much, Edith, for your help and excellent service—very professional and very kind.
BBB
I just waiting take a quick second to express my gratitude for Annette for her professionalism and her patience. Annette provided great. Customer service answered all my questions as well as made a pe...
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BBB
Leon was VERY helpful in setting up an account for me. The location that I wanted to use was not in Request A Test database, but he put my information in the system and LabCorp was able to find it and...
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BBB
I highly recommend Request A Test. I had ordered a test through a different vendor and when I got to the lab, there was no record of my order. The lady at the lab told me to call Request A Test, and I...
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