BBB
Darlene was outstanding in helping me enter the website to get my test results. Nothing more frustrating than a website that refuses to let you in. Darlene solved the problem in less than 5 minutes. M...
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Google
Annette was fantastic, excellent customer service! The prices are great! Definitely recommend!!
Google
Excellent customer service experience.
A representative (I believe her name was Edith) personally reviewed my order and proactively reached out to make sure I wasn’t overpaying. She carefully a...
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Google
Very helpful & knowledgeable
Google
I appreciate the customer service I received from Request A Test. Jay was extremely helpful and check into any questions that I had. I would recommend this company to anyone I knew that needed lab tes...
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BBB
Darlene in Customer Service was exceptional helping me order tests, walking me through the process, explaining the payment process. Great service and a better price than going through the Lab! Thank y...
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Google
Not that often, one encounters a customer service representative who makes the company proud. Edith was one such rep. She was knowledgeable, professional, efficient. She explained tests, set them up, ...
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BBB
Carla was awesome and really helpful. She helped me with picking up some budget friendly services and gave a discount!
BBB
Darlene! So professional. Humble, great comforting voice. Took care of everything and I was able to get in the same morning for my appointment.
Google
First time using Request A Test and what a wonderful experience it was. I had the pleasure of working with Darlene who was absolutely AMAZING, walked me through the entire process and was so sweet. I ...
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BBB
I used Request a Test for a blood work panel and had a great experience from start to finish. The process was straightforward, pricing was very reasonable compared to going through a traditional provi...
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Google
Perla was very professional and patient with all my questions. she explained everything. I was very satisfied.
BBB
This was my first time using this system and when I tell you that Ms. Kenaysha helped me figure out exactly what test I needed done, it blew my mind! She named the test that might be helpful and was v...
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BBB
Process was straightforward and efficient to create an account. Charo did an excellent job helping me - she was clear, understandable, patient, knowledgeable, and pleasant to deal with.
Google
Darlene was so friendly, and helpful. Speaking with her was my first experience using Request A Test. When she found out I was sitting in the parking lot outside the lab she expedited the order, so I ...
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BBB
Incredible customer service. They called me within minutes of me placing my order to let me know that one of the panels I just purchased already included another test I had added as a standalone test ...
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Google
I had 1 million questions and after talking with Imani she narrowed it down to 5! Helped me set up my test, provided the nearest location, took the payment and provided me with all of the details I ne...
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BBB
I’m in college and I needed a self-ordered TB test. I tried doing it by myself online even though it was my first time. So out of frustration I called and I got an answer right away no machine a...
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BBB
I just waiting take a quick second to express my gratitude for Annette for her professionalism and her patience. Annette provided great. Customer service answered all my questions as well as made a pe...
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Facebook
Frani was very helpful in scheduling my appointment. She kindly helped me to choose the test I was looking for and explained the process for scheduling my appointment and making the Payment.