Google
Excellent customer service experience.
A representative (I believe her name was Edith) personally reviewed my order and proactively reached out to make sure I wasn’t overpaying. She carefully a...
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BBB
Thank you very much, Edith, for your help and excellent service—very professional and very kind.
BBB
Norman at RequestATest provided the best customer service I have ever experienced! (I really really mean it!) I highly highly recommend this testing service. Norman was clear, quick, extremely knowled...
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Google
Annette was such a great help and made my process nice and easy!!
Google
Not that often, one encounters a customer service representative who makes the company proud. Edith was one such rep. She was knowledgeable, professional, efficient. She explained tests, set them up, ...
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BBB
I've been using Request a Test for several years. A truly great service providing a very important product - efficient medical input! The doctors and their staffs should be half as good! Keep up the g...
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BBB
Darlene in Customer Service was exceptional helping me order tests, walking me through the process, explaining the payment process. Great service and a better price than going through the Lab! Thank y...
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BBB
Diana was fantastic. We had a large order and were struggling to figure things out. Diana was very helpful and made everything happen. We had a great experience with Request a Test and highly recommen...
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BBB
Process was straightforward and efficient to create an account. Charo did an excellent job helping me - she was clear, understandable, patient, knowledgeable, and pleasant to deal with.
Google
Kenaysha was very informative and easy to work with while setting up my blood test for my first MMA fight.
Google
Best customer service experience I have had in years! Edith and Frani went above and beyond to help me place my order. This company is a master class in how to treat customers! Accurate, efficient and...
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Google
First time using Request A Test and what a wonderful experience it was. I had the pleasure of working with Darlene who was absolutely AMAZING, walked me through the entire process and was so sweet. I ...
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Google
I spoke with Darlene last week and she was so kind and helpful! I was already at Labcorp when I had to step out and call request a test. Thankfully, Darlene was able to push the request through....
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Google
I appreciate the customer service I received from Request A Test. Jay was extremely helpful and check into any questions that I had. I would recommend this company to anyone I knew that needed lab tes...
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BBB
Norman was very professional and helpful. Delivering an outstanding customer service experience!
Google
PATRICIA IS AMAZING! One call does it all! I was not used to that and I told her so. She was kind, thorough and made my request easy. I now have lab req for Monday and know what I need to do to get th...
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BBB
Carla was awesome and really helpful. She helped me with picking up some budget friendly services and gave a discount!
BBB
I’m in college and I needed a self-ordered TB test. I tried doing it by myself online even though it was my first time. So out of frustration I called and I got an answer right away no machine a...
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BBB
Carla called to let me know that I had accidentally ordered. Basically the same test just in two different configurations. She explained it thoroughly, she was a pleasure to speak to and she is a wond...
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Google
Ordering labs was easy and the website had good information. I encountered a problem logging in, called customer support and A REAL HUMAN ANSWERED THE PHONE!! She was very helpful, too. Their prices a...
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