Google
Edith was very kind and helpful. Ask for her. Edith was very kind and helpful. Ask for her.
Google
Ramona was amazing.!! I hope I got her name right..She Very attentive to my requests and took me through the registration and payment process. One of the most amazing customer service that I have rece...
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Google
Kenaysha was very helpful and friendly!
Google
Excellent customer service experience.
A representative (I believe her name was Edith) personally reviewed my order and proactively reached out to make sure I wasn’t overpaying. She carefully a...
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BBB
I’m in college and I needed a self-ordered TB test. I tried doing it by myself online even though it was my first time. So out of frustration I called and I got an answer right away no machine a...
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BBB
Annette was knowledgeable, professional and friendly. I received excellent customer service and would not hesitate to recommend Request a Test.
Google
Kenaysha was very informative and easy to work with while setting up my blood test for my first MMA fight.
BBB
Very quick and easy to create an account. Order to lab company quickly transferred after test purchase. Very satisfied customer!
BBB
Darlene in Customer Service was exceptional helping me order tests, walking me through the process, explaining the payment process. Great service and a better price than going through the Lab! Thank y...
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BBB
I've been using Request a Test for several years. A truly great service providing a very important product - efficient medical input! The doctors and their staffs should be half as good! Keep up the g...
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BBB
Carla was awesome and really helpful. She helped me with picking up some budget friendly services and gave a discount!
BBB
I just waiting take a quick second to express my gratitude for Annette for her professionalism and her patience. Annette provided great. Customer service answered all my questions as well as made a pe...
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Google
I contacted Request a Test and was connected to Edith. Edith was extremely helpful and thoroughly explained the process. She got me connected with a test lab located minutes from my house. Could not h...
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Facebook
I appreciate how Chau handled a difficult customer interaction with patience and empathy. Most of all, Chau was prompt, knowledgeable, and direct in explaining the product line. As a person with a chr...
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BBB
Darlene was outstanding in helping me enter the website to get my test results. Nothing more frustrating than a website that refuses to let you in. Darlene solved the problem in less than 5 minutes. M...
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BBB
Incredible customer service. They called me within minutes of me placing my order to let me know that one of the panels I just purchased already included another test I had added as a standalone test ...
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Google
Ordering labs was easy and the website had good information. I encountered a problem logging in, called customer support and A REAL HUMAN ANSWERED THE PHONE!! She was very helpful, too. Their prices a...
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BBB
Continuing with my health journey. I wanted to be proactive and get updated panels on my blood status by using Request A Test. While purchasing my panels, I didn't realize that one of my tests overlap...
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Google
Darlene was so friendly, and helpful. Speaking with her was my first experience using Request A Test. When she found out I was sitting in the parking lot outside the lab she expedited the order, so I ...
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BBB
Process was straightforward and efficient to create an account. Charo did an excellent job helping me - she was clear, understandable, patient, knowledgeable, and pleasant to deal with.