BBB
Darlene! So professional. Humble, great comforting voice. Took care of everything and I was able to get in the same morning for my appointment.
BBB
Process was straightforward and efficient to create an account. Charo did an excellent job helping me - she was clear, understandable, patient, knowledgeable, and pleasant to deal with.
BBB
Diana was fantastic. We had a large order and were struggling to figure things out. Diana was very helpful and made everything happen. We had a great experience with Request a Test and highly recommen...
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Google
I had 1 million questions and after talking with Imani she narrowed it down to 5! Helped me set up my test, provided the nearest location, took the payment and provided me with all of the details I ne...
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BBB
I highly recommend Request A Test. I had ordered a test through a different vendor and when I got to the lab, there was no record of my order. The lady at the lab told me to call Request A Test, and I...
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Google
I contacted Request a Test and was connected to Edith. Edith was extremely helpful and thoroughly explained the process. She got me connected with a test lab located minutes from my house. Could not h...
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BBB
Team is very great!! Thank you to everyone, Jay most appreciated!!
Google
Annette was fantastic, excellent customer service! The prices are great! Definitely recommend!!
Google
Excellent customer service experience.
A representative (I believe her name was Edith) personally reviewed my order and proactively reached out to make sure I wasn’t overpaying. She carefully a...
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Google
Best customer service experience I have had in years! Edith and Frani went above and beyond to help me place my order. This company is a master class in how to treat customers! Accurate, efficient and...
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Google
I was helping my son get some blood tests for a new job. I was totally overwhelmed! I called the 800 number and Patty answered instantly, with no robo menus or hold times, then walked me through the w...
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BBB
Carla called to let me know that I had accidentally ordered. Basically the same test just in two different configurations. She explained it thoroughly, she was a pleasure to speak to and she is a wond...
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Facebook
I appreciate how Chau handled a difficult customer interaction with patience and empathy. Most of all, Chau was prompt, knowledgeable, and direct in explaining the product line. As a person with a chr...
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Facebook
I would 100% recommend working with Request-A-Test to provide orders for labwork. Norman really helped me out in a time crunch and was efficient, timely, and kind....
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Facebook
Darlene was very helpful getting my test ordered.
BBB
Incredible customer service. They called me within minutes of me placing my order to let me know that one of the panels I just purchased already included another test I had added as a standalone test ...
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Google
Francisca was amazing. She went above & beyond to get all my labs ordered AFFORDABLY. She has a beautiful sense of empathy in her customer service, like she's real & truly cares about helping ...
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BBB
Kenaysha took an emergency order over the telephone, while I was in a hurry. Not only did she get the confirmation in seconds, she also took the time to let me know which labs were available, the dist...
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BBB
Great service, customer service rep Diana was incredibly helpful. I had testing required for work. She worked with Quest tech to address issue. avoiding reschedule and time lost from work.
Google
What an awesome experience! Needed some pre-job drug testing in an area that I do not normally deal with. Used the request-a-test site. After checking out I realized that I needed to make a change and...
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