Google
Excellent customer service experience.
A representative (I believe her name was Edith) personally reviewed my order and proactively reached out to make sure I wasn’t overpaying. She carefully a...
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Facebook
The lady I believe Michelle was a great assist. She was so nice & walked me through every step I needed to take & even made my profile with me. She definitely made it an easy process for me to...
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Google
What an awesome experience! Needed some pre-job drug testing in an area that I do not normally deal with. Used the request-a-test site. After checking out I realized that I needed to make a change and...
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BBB
Very easy to get what i needed and at a decent price. Love these guys, they do it quickly and efficiently.
Google
I contacted Request a Test and was connected to Edith. Edith was extremely helpful and thoroughly explained the process. She got me connected with a test lab located minutes from my house. Could not h...
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Google
I spoke with Darlene last week and she was so kind and helpful! I was already at Labcorp when I had to step out and call request a test. Thankfully, Darlene was able to push the request through....
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BBB
Darlene was outstanding in helping me enter the website to get my test results. Nothing more frustrating than a website that refuses to let you in. Darlene solved the problem in less than 5 minutes. M...
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BBB
Leon was VERY helpful in setting up an account for me. The location that I wanted to use was not in Request A Test database, but he put my information in the system and LabCorp was able to find it and...
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Google
Janelis was very knowledgeable and helpful with the process. I would highly recommend this site. It was fast and secure.
BBB
Thank you very much, Edith, for your help and excellent service—very professional and very kind.
BBB
I highly recommend Request A Test. I had ordered a test through a different vendor and when I got to the lab, there was no record of my order. The lady at the lab told me to call Request A Test, and I...
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Google
Annette was very helpful! I will recommend to family and friends! Thank you so much!
BBB
Great service, customer service rep Diana was incredibly helpful. I had testing required for work. She worked with Quest tech to address issue. avoiding reschedule and time lost from work.
BBB
Darlene is a true professional! She was courteous, personable and extremely helpful!
Google
Darlene was so friendly, and helpful. Speaking with her was my first experience using Request A Test. When she found out I was sitting in the parking lot outside the lab she expedited the order, so I ...
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BBB
I used Request a Test for a blood work panel and had a great experience from start to finish. The process was straightforward, pricing was very reasonable compared to going through a traditional provi...
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Google
Best customer service experience I have had in years! Edith and Frani went above and beyond to help me place my order. This company is a master class in how to treat customers! Accurate, efficient and...
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BBB
Continuing with my health journey. I wanted to be proactive and get updated panels on my blood status by using Request A Test. While purchasing my panels, I didn't realize that one of my tests overlap...
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Facebook
I appreciate how Chau handled a difficult customer interaction with patience and empathy. Most of all, Chau was prompt, knowledgeable, and direct in explaining the product line. As a person with a chr...
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Facebook
Darlene was very helpful getting my test ordered.