Google
Excellent customer service experience.
A representative (I believe her name was Edith) personally reviewed my order and proactively reached out to make sure I wasn’t overpaying. She carefully a...
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Google
Perla was very professional and patient with all my questions. she explained everything. I was very satisfied.
BBB
Darlene! So professional. Humble, great comforting voice. Took care of everything and I was able to get in the same morning for my appointment.
Facebook
I appreciate how Chau handled a difficult customer interaction with patience and empathy. Most of all, Chau was prompt, knowledgeable, and direct in explaining the product line. As a person with a chr...
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BBB
Process was straightforward and efficient to create an account. Charo did an excellent job helping me - she was clear, understandable, patient, knowledgeable, and pleasant to deal with.
Google
Not that often, one encounters a customer service representative who makes the company proud. Edith was one such rep. She was knowledgeable, professional, efficient. She explained tests, set them up, ...
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BBB
Very quick and easy to create an account. Order to lab company quickly transferred after test purchase. Very satisfied customer!
BBB
Continuing with my health journey. I wanted to be proactive and get updated panels on my blood status by using Request A Test. While purchasing my panels, I didn't realize that one of my tests overlap...
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BBB
I want to say thank you for excellent service I received from Darlene this morning. She is very friendly, helpful and professional. It was such a pleasure working with her.
BBB
Incredible customer service. They called me within minutes of me placing my order to let me know that one of the panels I just purchased already included another test I had added as a standalone test ...
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Google
Janelis was very knowledgeable and helpful with the process. I would highly recommend this site. It was fast and secure.
Google
Best customer service experience I have had in years! Edith and Frani went above and beyond to help me place my order. This company is a master class in how to treat customers! Accurate, efficient and...
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BBB
I’m in college and I needed a self-ordered TB test. I tried doing it by myself online even though it was my first time. So out of frustration I called and I got an answer right away no machine a...
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Facebook
The lady I believe Michelle was a great assist. She was so nice & walked me through every step I needed to take & even made my profile with me. She definitely made it an easy process for me to...
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BBB
Request A Test is a gamechanger. They play such an important role in combat sports. Norman, a customer service rep with the company, literally saved a bout from being cancelled due to his efforts. He ...
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BBB
This was my first time using this system and when I tell you that Ms. Kenaysha helped me figure out exactly what test I needed done, it blew my mind! She named the test that might be helpful and was v...
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BBB
I contacted this facility to get some heavy metal lab testing done because I've been having problems since I had my hip implant. Norman was extremely helpful in streamlining the process for ordering l...
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Google
Darlene was so friendly, and helpful. Speaking with her was my first experience using Request A Test. When she found out I was sitting in the parking lot outside the lab she expedited the order, so I ...
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BBB
Great service, customer service rep Diana was incredibly helpful. I had testing required for work. She worked with Quest tech to address issue. avoiding reschedule and time lost from work.
BBB
I've been using Request a Test for several years. A truly great service providing a very important product - efficient medical input! The doctors and their staffs should be half as good! Keep up the g...
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